If damage of item purchased has been verified after assessment, replacement of item(s) will be sent back to the customer without additional shipping fee.
If Item is deemed damaged due to misuse or change of mind of customer, no return will be made, unless customer is willing to shoulder shipment fees for return and re-delivery.
In general, only damaged items will be entertained for exchange. Specific cases like that of wrong sizes can become an exception, as long as the item(s) to be exchanged are of the same kind or of the same price or higher. All of the said items must be presented together with its invoice and its original packaging. Damaged items must be reported within seven (7) days from date of delivery. Those reported beyond the date of validity are subject to further assessment and approval of management.
